Siloma Shop does everything possible to make sure that you are completely satisfied with our services. Our prime task is to ensure that the services rendered to you are satisfactory and that’s why we have enabled online payments to our website.

The online payment system is safe and can accept payments at any time.

Should you pay for an erroneous service, we will be ready to refund you within 48 hours. However, we will not be able to refund your payment if you simply changed your mind after going through the quotation, invoicing, and payment process.

To request a refund, simply contact us with your order details, including the reasons why you’re requesting a refund between 9.00 am and 5:00 pm from Monday – Saturday.

All refunds shall be done within 48 hours of receiving the request.

Thank you for choosing Siloma Shop.